Remote Computer Support
We use and recommend to all our clients Teamviewer for remote access and computer support (server and workstation or PC).
Teamviewer is computer software that allows us to remote access your computer and see what is on your screen and remotely diagnose, troubleshoot and solve network or computer problems. You must be connected to the internet to allow this to work if you have no internet access then we have to resort to the old fashioned way on the telephone or visit you at your office.
You can download TeamViewer here www.teamviewer.com just hit the green download button.
Note that you do not have to setup a TeamViewer Account just install the program and after installation send us the ID and password.